Collection of Personal Information:
I may collect personal information, including but not limited to names, email addresses, phone numbers, addresses, and certain login information (collected securely and kept for a brief period). This information is collected through various means, such as website contact forms, email communications, Microsoft Teams communication, WhatsApp for Business, SMS messages, onboarding forms, contracts, and Google Analytics.
Use of Personal Information:
I use the personal information collected to provide high-quality services to you and, when necessary and with your explicit consent, to offer additional services that may require more personal information. I may also utilize personal information to analyse user trends, improve my website and marketing activities, and enhance my overall business operations.
Sharing of Personal Information:
I may share personal information with third-party service providers who assist me in delivering my services effectively. These may include Microsoft (handling email, Teams, and other user data), Webflow (for images, content, form submissions, and CMS items), and Stripe (for payment processing, including securely held payment information). Other tools used in the design and collaboration process may also contain information about you or your business. I ensure that these third parties handle personal information securely and in accordance with applicable privacy laws.
I take appropriate security measures to protect the personal information I collect from unauthorized access, disclosure, or alteration. These measures include regular backups and version history, secure encryption, strong password policies, and multifactor authentication.
Retention of Personal Information:
I retain personal information for the duration of the contract or after-service support period. However, please note that certain information related to completed work may be publicly displayed in my portfolio, as stated in the freelance contract agreement. I will not disclose sensitive information without your explicit consent.
Non-Personal Information and Cookies:
You have the right to withdraw your consent, request access to your personal information, or request changes to your personal information at any time. To exercise these rights or if you have any questions, concerns, or requests regarding my privacy practices or the personal information I hold, please contact me using the following details:
Phone: (+44) 0115 795 0195